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Installing/Uninstalling Anyware Monitor

Anyware Monitor is an official component of the HP Anyware Software that can be installed on remote workstations, and you can enable it from the Admin Console.

Installing Anyware Monitor

  1. In the Admin Console, navigate to the Workstations Management page.
  2. From the list of all active remote workstations, select the workstation on which you wish to install the Anyware Monitor.
  3. Select the Anyware Monitor tab.

  4. Read and accept the EULA.

    Anyware Monitor Functionality

    On accepting the EULA, the Anyware Monitor will default to enabled, but can be toggled at any time. Disabling the Anyware Monitor stops the Monitor from sending telemetry data to the Anyware Manager and disables session tracking and logout functionality.

  5. Choose a TLS validation level.

The Anyware Monitor installer automatically generates certificates to ensure that communication to the Anyware Manager is done over encrypted TLS connections. Toggling the Validate TLS certificate button performs no validation of any certificate during download and registration events, and should be used if the Anyware Manager is using its default certificates.

When choosing the default option to verify the TLS certificate, the Anyware Manager needs to be configured with a valid TLS certificate issued by a certificate authority, and the Anyware Monitor host operating system needs to trust this certificate. For more information regarding how to configure the Anyware Manager to use a custom valid TLS certificate, see Configuring Custom TLS Certificates.

Anyware Monitor Downloads

All downloads are serviced by the Anyware Manager. Installation and registration can be completed on a dark site.

  1. Copy the following operating system specific command as shown in the image below:

    Alt text

    Running this command on Workstations downloads the Anyware Monitor and its dependencies, installs the Monitor, and registers the Workstation with the Anyware Manager.

    Anyware Manager Installation Token

    For each Workstation, you'll need to generate a token using a new command by following steps 1 to 5. The command carries an unique token used to identify the Workstation inside the Anyware Manager and should not be reused on different Workstations..

  2. Run the command inside a terminal from your chosen workstation with administrative privileges.

  3. Once the installation and registration has succeeded, you can see your Workstation with a connection status of Healthy. The Anyware Monitor feature is ready to use.
  4. Repeat steps 1 to 7 for installing Anyware Monitor on each subsequent workstation added in Anyware Manager.

Removing HP Anyware Monitor

If you do not require the Anyware Monitor, it can be easily removed/uninstalled.

For Windows OS:

  1. Navigate to Add or Remove Programs in the Windows settings.
  2. Locate the HP Anyware Monitor instance and click Uninstall.

For Linux OS:

Use the package manager to remove the awm-monitor package. You can run the following commands:

Example for Ubuntu:

With apt:

sudo apt remove awm-monitor

Example for RHEL:

With yum: 

sudo yum remove awm-monitor

With dnf: 

sudo dnf remove awm-monitor