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About PCoIP Session Licensing

Offline Environments     Online Environments

PCoIP session licenses are managed in pools created at the time of purchase. Each pool is assigned an activation code for activating, viewing or returning the licenses. You can simultaneously use licenses from different pools.

For example, a purchase of 30 licenses has one applicable activation code. For subsequent purchase of license pools, you will receive an additional activation code each.

In this example, you own 60 licenses, managed by three different activation codes. You can activate them on the same license server or on multiple servers.

About PCoIP Session Licensing Overview

Using PCoIP Session Licenses

To use any PCoIP session licenses, they must be activated on an HP Anyware Local License Server. You can activate them on a single license server or on multiple servers depending on your deployment requirements.

Once installed and running, the HP Anyware License Server will authorize new Anyware sessions until it runs out of available active licenses.

About the Licensing Grace Period

Anyware agents request validation from their HP Anyware License Server each time a connection is established. Once a Anyware agent has successfully established a licensed PCoIP session, it will continue to work even if the HP Anyware License Server is subsequently unavailable or offline. This grace period extends 7 days from the first unsuccessful validation attempt. This enables you to perform system maintenance or upgrades without disrupting your existing HP Anyware users.

Once a connection is re-established with the HP Anyware License Server, the grace period is reset. The next failed connection will initiate another 7-day grace period.

There is no user-facing indication that a Anyware agent is in a grace period. Administrators can check the status of individual Anyware agents by referring to the Anyware agent logs, or by using the pcoip-validate-license command on the Anyware Agent machine.

If the license is expired but within a day, the Anyware Agent may fall back to check out a license from grace period. This is the intended behavior and covers time-zone differences between a Anyware Agent and the license server.

If the license is expired by more than a day ago, the Anyware Agent will not check out this license.

Note: Not All Customers Experience This

Not all customers experience this behavior. If you are geographically closer to the Flexnet operations server and your end users check out machines during daytime hours, then you will likely never experience this. 

Note: Grace period has no UI representation

There is no user-facing indication about a grace period. Administrator can check the status by referring to the Anyware Agent logs or by using the pcoip-validate-license command on a Anyware Agent machine.

For specific command information, refer to the appropriate Anyware Agent guide:

Managing PCoIP Session Licenses

PCoIP session licenses are purchased in bundles, with an activation code for each bundle to control activation and return of its session licenses. These licenses are validated by Flexera FlexNet Operations and are stored on the HP Anyware License Server's trusted storage.

Activated licenses remain linked to their license server until they are returned. No other license server can activate the licenses that are already allocated.

Note: Licenses can be lost

If a system hosting a HP Anyware License Server is destroyed or corrupted, then any licenses registered to it you can no longer return and are effectively lost. If this happens, open a ticket with HP Global Support Services at the Support Center.