Tablet Support¶
Overview¶
In some networks, users may notice a visible lag between the movement of the tablet stylus and the movement of the cursor on the display. This lag can be created by conditions such as large distances between client and host where stylus input coordinates must travel back and forth to the host before the cursor moves. This is considered a bridged configuration because the driver for the tablet is bridged to the host PC. To minimize the affects of the visible lag, Teradici has embedded a tablet driver in PCoIP Zero Client firmware which reduces the distance required for data to travel between the stylus and local cursor. This allows better performance for users such as artists that work in graphic intensive environments. Supported tablets that can take advantage of this driver are described as locally terminated to the PCoIP Zero Client.
High Latency Networks
Connecting to a Remote Workstation Card on a Linux PC using the Host Software for Linux with the local tablet driver feature enabled, helps improve the user experience by reducing the effects of latency in some networks where network latency exceeds 25 ms. To activate this feature, check the Enable Local Tablet Driver located on the PCoIP Host Software for Linux Features tab.
Supported Wacom tablets require the correct firmware uploaded to the PCoIP Zero Client as newer tablet models can be added to newer firmware releases. New supported tablet models can be identified by reviewing firmware release notes. To ensure you have the most complete set of supported Wacom tablets, use the latest release of PCoIP Firmware.
Unsupported tablets attached to clients connecting to Remote Workstation Cards will be bridged to the host PC.
Unsupported Tablets
Other unsupported tablets may work, but have not been tested and should not be used in production environments.
Absolute and Relative Co-ordinates¶
Supported tablets generally use absolute co-ordinates while in-session and relative co-ordinates while in pre-session such as when using the OSD. When using absolute co-ordinates, the local cursor will appear at the same position on the display as the stylus is on the tablet. As an example, if your stylus is at the center of the tablet, the cursor will appear at the center of your display. If using relative co-ordinates, the cursor will move a given direction and distance based on the motion the stylus moved across the tablet. As an example, if your stylus reaches the edge of the tablet, your cursor remains where it is on your display until you move your stylus from the edge and move it again starting at any point on the working tablet area.
Hosts¶
PCoIP Zero Clients support locally terminating Wacom tablets when a PCoIP Zero Client connects to any of the following hosts:
-
Windows workstations with Cloud Access Software Graphics Agent installed.
See the appropriate release of the Administrators' Guide and Release Notes for Cloud Access Software Graphics Agent for Windows -
Linux workstations with both a PCoIP Remote Workstation Card inserted and PCoIP Host Software for Linux installed.
Review the appropriate release of the Host Software for Linux Administrators' Guide -
Windows and Linux Virtual Machines with Cloud Access Software installed.
Review the appropriate release of the host Administrators' Guide and Release Notes for Cloud Access Software
Linux and Windows Virtual Machines
Virtual Machines with Cloud Access Software host agents installed may have special requirements for bridging of tablets and for local termination. For the latest information on requirements for Cloud Access Software graphics or standard agents, please see the version of the host agent Administrators' Guide used in your deployment.
The supported tablet tables are separated by Windows and Linux host operating systems
Tablets with PCoIP Zero Client Local Termination Support when Connecting to Linux Based Hosts¶
Description Model/Product ID |
Cloud Access Software for Linux |
Remote Workstation Card |
---|---|---|
Cintiq DTK-2241 / 0x0057 |
||
Cintiq DTH-2242 / 0x0059 |
||
Cintiq 12WX DTZ-1201W / 0x00C6 |
||
Cintiq 13HD DTK-1300 / 0x0304 |
||
Cintiq 13HD touch DTK-1300 / 0x0333 |
||
Cintiq 20WSX DTZ-2000W / 0x00C5 |
||
Cintiq 21UX DTZ-2100 / 0x003F |
||
Cintiq 21UX2 DTK-2100 / 0x00CC |
||
Cintiq 22HD4 DTK-2200 / 0x00FA |
2 3 | |
Cintiq 22HDT(pen) non-touch DTH-2200 / 0x005B |
2 | |
Cintiq 24HD DTK-2400 / 0x00F4 |
||
Cintiq 24HD touch DTH-2400 / 0x00F8 |
||
Cintiq 24 Pro DTH-2420 / 0x0351 |
2 3 | |
Cintiq 24 Pro non-touch 5 DTK-2420 / 0x037C |
2 3 | |
Cintiq 32 Pro DTH-3220 / 0x0352 |
2 3 | |
Cintiq 27QHD DTH-2400 / 0x032A |
||
Cintiq 27QHD touch DTH-2400 / 0x032A |
||
Intuos3 4x5 PTZ-430 / 0x00B0 |
||
Intuos3 6x8 PTZ-630 / 0x00B1 |
||
Intuos3 9x12 PTZ-930 / 0X00B2 |
||
Intuos3 12x12 PTZ-1230 / 0X00B3 |
||
Intuos3 12x19 PTZ-1231W / 0X00B4 |
||
Intuos3 6x11 PTZ-631W / 0X00B5 |
||
Intuos3 4x6 PTZ-431W / 0X00B7 |
||
Intuos4 4x6 PTK-440 / 0X00B8 |
2 3 | |
Intuos4 6x9 PTK-640 / 0X00B9 |
||
Intuos4 8x13 PTK-840 / 0X00BA |
||
Intuos4 12x19 PTK-1240 / 0X00BB |
||
Intuos4 WL PTK-540-WL / 0X00BC |
||
Intuos5 touch Sm PTH-460 / 0X0026 |
||
Intuos5 touch Med PTH-650 / 0X0027 |
||
Intuos5 touch Lg PTH-850 / 0X0028 |
||
Intuos5 S PTK-450 / 0X0029 |
||
Intuos5 M PTK-650 / 0X002A |
||
Intuos Pro Small PTH-451 / 0X0314 |
2 | |
Intuos Pro Small (pen) PTH-460 / 0X0392 |
||
Intuos Pro Medium1 PTH-660 / 0x0357 |
2 3 | |
Intuos Pro Large1 PTH-860 / 0x0358 |
2 3 | |
Intuos PT S CTH-480 / 0x0302 |
||
Intuos PT M CTR-680 / 0x0303 |
||
Intuos S CTL-480 / 0x030E |
||
Intuos P M CTL-680 / 0x0323 |
Tablets with PCoIP Zero Client Local Termination Support when Connecting to Windows Based Hosts¶
Description Model/Product ID |
Cloud Access Software for Windows |
Remote Workstation Card |
---|---|---|
Cintiq 22HD4 DTK-2200 / 0x00FA |
2 | |
Cintiq 22HDT(pen)non-touch[^6] DTH-2200 / 0x005B |
||
Cintiq 24 Pro DTH-2420 / 0x0351 |
2 | |
Cintiq 24 Pro non-touch5 DTK-2420 / 0x037C |
2 | |
Cintiq 32 Pro DTH-3220 / 0x0352 |
2 | |
Intuos Pro S PTH-451 / 0X0314 |
2 | |
Intuos Pro Small PTH-460 / 0X0392 |
||
Intuos Pro Medium1 PTH-660 / 0x0357 |
2 | |
Intuos Pro Large1 PTH-860 / 0x0358 |
2 | |
Intuos4 4x6 PTK-440 / 0X00B8 |
2 |
Network Latency when connecting to Windows hosts
Supported tablets require low-latency environments. Tablets attached to clients connecting to Windows hosts in network environments with greater than 25ms latency will show reduced responsiveness and are not recommended.
-
Uses absolute co-ordinates while in-session and while in pre-session (when using the OSD) ↩↩↩↩
-
Support for bridging to host PC with Cloud Access Software installed ↩↩↩↩↩↩↩↩↩↩↩↩↩↩↩↩↩
-
Bare metal support for Cloud Access Software. Installation of Graphics Agent requires some additional configuration. See the extra installation instructions for Ubuntu and RHEL/CentOS ↩↩↩↩↩↩↩