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Tablet Overview

Tablets connected to Zero Clients are provided additional support through the use of a tablet driver embedded into firmware that compensates for lag observed when the host operating system is a large distance from the Zero Client. The tablet driver works in tandem with the Remote Workstation Card Software for Linux or HP Anyware agents.

In some networks, users may notice a visible lag between the movement of the tablet stylus and the movement of the cursor on the display. This lag can be created by conditions such as large distances between client and host where stylus input coordinates must travel back and forth to the host before the cursor moves. This is considered a bridged configuration because the driver for the tablet is bridged to the host PC. To minimize the effects of the visible lag, we have embedded a tablet driver in PCoIP Zero Client firmware which reduces the distance required for data to travel between the stylus and local cursor. This allows better performance for users such as artists that work in graphic intensive environments. Supported tablets that can take advantage of this driver are described as locally terminated to the PCoIP Zero Client.

High Latency Networks

Connecting to a Remote Workstation Card on a Linux PC using the Host Software for Linux with the local tablet driver feature enabled, helps improve the user experience by reducing the effects of latency in some networks where network latency exceeds 25 ms. To activate this feature, check the Enable Local Tablet Driver located on the PCoIP Host Software for Linux Features tab.

Supported Wacom tablets require the correct firmware uploaded to the PCoIP Zero Client as newer tablet models can be added to newer firmware releases. New supported tablet models can be identified by reviewing firmware release notes. To ensure you have the most complete set of supported Wacom tablets, use the latest release of PCoIP Firmware.

Unsupported Tablets

  • Local Termination for unsupported tablets may work, but have not been tested and should not be used in production environments.

  • Unsupported tablets attached to clients connecting to Remote Workstation Cards will be bridged to the host PC.

  • Bridged tablets are not supported in high-latency environments. Tablets in network environments with greater than 25ms latency will show reduced responsiveness and are not recommended.

Absolute and Relative Co-ordinates

Supported tablets generally use absolute co-ordinates while in-session and relative co-ordinates while in pre-session such as when using the OSD. When using absolute co-ordinates, the local cursor will appear at the same position on the display as the stylus is on the tablet. As an example, if your stylus is at the center of the tablet, the cursor will appear at the center of your display. If using relative co-ordinates, the cursor will move a given direction and distance based on the motion the stylus moved across the tablet. As an example, if your stylus reaches the edge of the tablet, your cursor remains where it is on your display until you move your stylus from the edge and move it again starting at any point on the working tablet area.

Hosts

Bridged Wacom tablets are supported only in low-latency environments. Tablets in network environments with greater than 25ms latency will show reduced responsiveness and are not recommended.

Windows Workstations with a PCoIP Remote Workstation Card

PCoIP Zero Clients do not support locally terminating Wacom tablets when establishing a PCoIP session to a Remote Workstation Card installed in a Windows PC. Tablet communications are bridged to the Windows OS.

Linux workstations with a PCoIP Remote Workstation Card

PCoIP Zero Clients provides local termination to supported Wacom tablets when establishing a PCoIP session to a Remote Workstation Card installed in a Linux PC .

Windows and Linux Virtual Machines with HP Anyware

PCoIP Zero Clients provides local termination to supported Wacom tablets when connecting to a supported version of a HP Anyware agent.

Tablets with Local Termination for Linux Hosts

The following table lists tablets that have zero client local termination support for hosts using the Linux operating system.

Description
Model/Product ID
HP Anyware Software
for Linux
Remote
Workstation Card6
Cintiq
DTK-2241 / 0x0057
Cintiq
DTH-2242 / 0x0059
Cintiq 12WX
DTZ-1201W / 0x00C6
Cintiq 13HD
DTK-1300 / 0x0304
Cintiq 13HD touch
DTK-1300 / 0x0333
Cintiq 20WSX
DTZ-2000W / 0x00C5
Cintiq 21UX
DTZ-2100 / 0x003F
Cintiq 21UX2
DTK-2100 / 0x00CC
Cintiq 22HD4
DTK-2200 / 0x00FA
2 3
Cintiq 22HDT(pen) non-touch
DTH-2200 / 0x005B
2
Cintiq 24HD
DTK-2400 / 0x00F4
Cintiq 24HD touch
DTH-2400 / 0x00F8
Cintiq 24 Pro
DTH-2420 / 0x0351
2 3
Cintiq 24 Pro non-touch 5
DTK-2420 / 0x037C
2 3
Cintiq 32 Pro
DTH-3220 / 0x0352
2 3
Cintiq 27QHD
DTH-2400 / 0x032A
Cintiq 27QHD touch
DTH-2400 / 0x032A
Intuos3 4x5
PTZ-430 / 0x00B0
Intuos3 6x8
PTZ-630 / 0x00B1
Intuos3 9x12
PTZ-930 / 0X00B2
Intuos3 12x12
PTZ-1230 / 0X00B3
Intuos3 12x19
PTZ-1231W / 0X00B4
Intuos3 6x11
PTZ-631W / 0X00B5
Intuos3 4x6
PTZ-431W / 0X00B7
Intuos4 4x6
PTK-440 / 0X00B8
2 3
Intuos4 6x9
PTK-640 / 0X00B9
Intuos4 8x13
PTK-840 / 0X00BA
Intuos4 12x19
PTK-1240 / 0X00BB
Intuos4 WL
PTK-540-WL / 0X00BC
Intuos5 touch Sm
PTH-460 / 0X0026
Intuos5 touch Med
PTH-650 / 0X0027
Intuos5 touch Lg
PTH-850 / 0X0028
Intuos5 S
PTK-450 / 0X0029
Intuos5 M
PTK-650 / 0X002A
Intuos Pro Small
PTH-451 / 0X0314
2
Intuos Pro Small (pen)
PTH-460 / 0X0392
Intuos Pro Medium1
PTH-660 / 0x0357
2 3
Intuos Pro Large1
PTH-860 / 0x0358
2 3
Intuos PT S
CTH-480 / 0x0302
Intuos PT M
CTR-680 / 0x0303
Intuos S
CTL-480 / 0x030E
Intuos P M
CTL-680 / 0x0323

Tablets with Local Termination for Windows Hosts

The following tablets have Zero Client local termination support when connecting to HP Anyware Windows hosts.

Name Model Product ID
Cintiq 22HD1 2 3 4 5 DTK-2200 0x00FA
Cintiq 22HDT(pen)non-touch1 2 3 4 5 DTH-2200 0x005B
Cintiq 24 Pro2 DTH-2420 0x0351
Cintiq 24 Pro non-touch2 5 DTK-2420 0x037C
Cintiq 32 Pro2 TH-3220 0x0352
Intuos Pro S2 PTH-451 0X0314
Intuos Pro Small PTH-460 0X0392
Intuos Pro Medium1 2 PTH-660 0x0357
Intuos Pro Large1 2 PTH-860 0x0358
Intuos4 4x62 PTK-440 0X00B8

Network Latency when connecting to Windows hosts

Supported tablets require low-latency environments. Tablets attached to clients connecting to Windows hosts in network environments with greater than 25ms latency will show reduced responsiveness and are not recommended.


  1. Uses absolute co-ordinates while in-session and while in pre-session (when using the OSD) 

  2. Support for bridging to host PC with HP Anyware installed 

  3. Bare metal support for HP Anyware. Installation of Graphics Agent requires some additional configuration. See the extra installation instructions for Ubuntu and RHEL/CentOS 

  4. Requires Wacom Windows driver version 6.3.41-1 

  5. Cannot be driven at 4K resolutions 

  6. Requires Remote Workstation Card Software for Linux installed with the Local Tablet Driver enabled