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OSD Recovery Mode

Recovery mode is a special mode of the Tera2 PCoIP Zero Client firmware that takes effect when the client experiences a problem that renders it unable to operate. Recovery mode automatically becomes active under the following conditions:

  • A firmware update fails.

  • The client has an invalid configuration.

  • The client has been unable to complete its boot sequence after a number of attempts.

This mode lets you correct the configuration, or upload a replacement firmware or certificate file.

When the client is in recovery mode, the OSD screen displays the following initial screen:

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OSD recovery mode

OSD Recovery Mode Options

Select the Options menu to see the available options for configuring and displaying information when the client is in recovery mode.

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OSD recovery mode available options

  • Configuration: Lets you correct the problem by changing the network configuration (including IPv6 settings), clearing the management state, and resetting the configuration and permissions settings stored on the device.

  • Diagnostics: Displays the client’s event log messages.

  • Information: Displays hardware and firmware version information about the client.

  • Password: Enables you to update the client’s administrative password.

See also: Troubleshooting a Tera2 PCoIP Zero Client in Recovery Mode.